PricePup Privacy Policy

We may collect:

• account and contact details you provide;
• searches, retailer preferences, saved products, shopping lists, alerts and selected locations;
• subscription and payment-status information;
• messages, feedback and support requests; and
• technical and usage information, such as device details, IP address, activity logs and API or MCP requests.

We collect this information when you provide it, use PricePup or interact with one of our service providers.

We use personal information to:

• provide and personalise PricePup, including shopping lists, alerts and MCP or API features;
• manage accounts and subscriptions;
• respond to requests and provide support;
• maintain security and prevent misuse;
• monitor and improve PricePup and its data quality; and
• comply with legal obligations.

Where required, we rely on your consent, our contract with you, legal obligations or legitimate interests in operating and protecting PricePup.

We may share information with providers that help us operate PricePup, such as hosting, authentication, payment, analytics, email and support services.

We may also disclose information when required by law, to protect our rights or users, or when you direct us to interact with a retailer or another third party.

Some providers may process information outside the country in which it was collected. Where required, we use appropriate protections for that processing.

We do not sell personal information to data brokers.

PricePup may use cookies and similar technologies for sign-in, security, preferences, analytics and performance. Where required, we request consent before using non-essential cookies.

We retain personal information only for as long as reasonably needed to provide PricePup, maintain security, meet legal obligations and resolve disputes.

We use reasonable safeguards to protect information, but no online service can guarantee complete security.

Depending on where you live, you may have rights to access, correct, delete, restrict or object to the use of your information, withdraw consent, or request a portable copy.

To make a request, use the PricePup Feedback page and state that your message concerns privacy. We may verify your identity before responding.

Australian users may complain to the Office of the Australian Information Commissioner.

PricePup is not designed for children to use independently. A person under 18 should use it only with the permission and supervision of a parent or guardian.

We may update this Policy when PricePup or applicable law changes. We will update the effective date and provide reasonable notice of material changes.

For privacy questions, requests or complaints, use the PricePup Feedback page.